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What’s What in IBM i Laser Check Printing

As traditionally practiced, IBM i check printing involves a number of expensive and proprietary processes, including: Secure IBM i check printing software that interfaces with your accounts payable system Pre-printed check stock that must be special ordered with your bank routing and account numbers. The different pre-printed stock is needed for each checking account that […]

The Evolution of IBM i Paperless Process Management

Organizations seldom jump directly from traditional IBM i manual document processing to an automated paperless processing solution. It takes evolution to replace paper-based distribution with digital processing for IBM i reports and forms. Most organizations go through four levels as they mature and implement IBM i report automation and document management solutions to create a […]

25 Things to Monitor on IBM I

I’ve written a lot about using IBM i System Monitoring and Notification software to alert on-call responders when problems occur on your IBM i partitions. I put together a comprehensive list of the possible issues organizations can monitor for in their IBM i environment, using a system monitoring package. Here are 25 different system issues that […]

Exceptional Customer Service Makes for Great Vendors

One of the best customer service stories I have ever heard comes in the form of an experiment by Zappos CEO Tony Hsieh. He tested his customer service personnel to find out how far they would go to please the customer. He did this by asking a mystery caller phone in and ask the reps if they would help […]

IBM i in the Cloud: What Could Possibly Go Wrong?

If you’re running IBM i in a major industry such as banking, health care, distribution, or manufacturing, vendors are probably trying to convince you to move your existing IBM Power hardware environment to the cloud.

Justifying the Cost of an IBM i System Monitoring Package

There are many benefits to buying an IBM i system monitoring and notification package. It detects current issues on your partitions, automatically notifies key responders when an issue occurs, and escalates notifications when necessary. A system monitoring package can also be programmed to automatically take action to solve issues. Most IT managers understand and appreciate the […]

What Business are Your IBM i Programmers In?

IBM i shops often waste expensive and scarce programming talent recreating commercially available software for common functions like reporting and paperless processing, rather than buying professionally designed software and configuring it to meet their needs. This tendency poses a simple question for IBM i shops: Are your programmers in the right business (creating organization-specific apps) […]

4 Ways to Leverage IBM i Report Automation Software

When most people think of IBM i report automation software (paperless reporting), they only think of converting and emailing spooled file reports to users. While this is a valuable feature, it’s not the only benefit a paperless reporting solution provides. If you already own a report automation solution like SpoolFlex or you’re thinking of purchasing a solution, […]

Native IBM i PDF Conversion Versus Paperless Reporting

As of IBM i 6.1, IBM now provides native PDF creation capabilities inside the operating system with the licensed Transform Services product (5770TS1 for i 7.x, and 5761TS1 for i 6.1). While this is a welcome enhancement, it’s important to understand what Transform Services can and can’t do as part of an IBM i report automation environment […]