Challenge:
Affordable e-statements.
Solution:
FormFlex.
Overview
Washington State Bank Information Systems Officer Jeff Vetter was on a hunt to find an affordable solution to provide customers with electronic statements. Although the bank operates in a small town, it makes a point of staying ahead of the technology curve to meet the demands of its customers. It’s one of the reasons the bank has over 8000 customers in a 7000 person town.
Customers of Washington State Bank already had access to online banking and other mobile services. But Vetter and the bank executives knew that customers would also want the convenience of electronic statements. The challenge was to find a software solution that was affordable and flexible.