- More than 70% of today’s businesses would fail within three weeks if they suffered a catastrophic loss of paper-based records due to fire or flood
- Each four-drawer file cabinet holds an average ...
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Last week, I started talking about the following benefits most organizations enjoy after installing an IBM i document management package.
I covered the first three benefits last week. This week, I’ll look at items 4-6 and see what they provide in terms of secure delivery, digitization, and reporting ...Continue Reading →
Independently or as part of an IBM i paperless processing system, document management software provides many significant benefits to an organization. Most organizations can enjoy the following six benefits after installing an IBM i document management package.
For the next two weeks, I’ll look at these ...Continue Reading →
Earlier this year, I wrote a blog talking about the following efficiencies your IT department, your IBM i partitions, and your organization can realize by using professionally written software to generate and deliver queries and reports.
In the spirit of gratefulness, holiday joy, and fellowship, I offer up these five IBM i-oriented toasts for you and your loved ones this holiday season.
May your IBM i run peacefully, smoothly, and uneventfully this holiday season
May you suffer no hiccups or early morning software and hardware alerts, and may your System Monitoring and Notification software stay quiet on the ...Continue Reading →
As traditionally practiced, IBM i check printing involves a number of expensive and proprietary processes, including:
Organizations seldom jump directly from traditional IBM i manual document processing to an automated paperless processing solution. It takes evolution to replace paper-based distribution with digital processing for IBM i reports and forms.
Most organizations go through four levels as they mature and implement IBM i report automation and document management solutions to create a paperless processing environment.
Paper-based ...Continue Reading →
One of the best customer service stories I have ever heard comes in the form of an experiment by Zappos CEO Tony Hsieh. He tested his customer service personnel to find out how far they would go to please the customer. He did this by asking a mystery caller phone in and ask the reps if they would help the caller order a pizza. Where most companies might treat this request as a prank, the Zappos reps retrieved the three nearest pizza ...Continue Reading →